Life Operations Manager

Zurich Insurance Company Ltd

Kansas City, US
Base: $132,500.00 - $217,000.00; bonus/equity: 20%...
Hybrid
Operational excellence
Service delivery
Regulatory compliance
Zurich Insurance Company is seeking a Life Operations Manager for their Kansas City location, focusing on driving operational excellence and efficient service delivery in the life insurance sector. The ideal candidate will have significant experience in operations and people management, alongside strong communication and problem-solving skills

Job Summary

  • This is an exceptional opportunity for a strategic, dynamic, and collaborative Life Operations leader to drive operational excellence, efficient service delivery, regulatory compliance, and continuous improvement.
  • Responsibilities include direct day-to-day oversight of life operations to ensure prompt, accurate, and dependable service, supervision of assigned personnel, and oversight of third-party vendors.
  • We offer competitive pay and comprehensive benefits for employees and their families, and value your ideas and experience in a supportive environment.

Matching Summary

Match Score: 85

Zurich Insurance Company is seeking a Life Operations Manager for their Kansas City location, focusing on driving operational excellence and efficient service delivery in the life insurance sector. The ideal candidate will have significant experience in operations and people management, alongside strong communication and problem-solving skills.

Salary

Base: $132,500.00 - $217,000.00; Bonus/Equity: 20% short-term incentive bonus eligibility; Benefits: Competitive benefits

Skills & Requirements

Must-have

  • operational excellence
  • service delivery
  • regulatory compliance
  • third-party vendor oversight
  • performance monitoring

Nice-to-have

  • strategic leadership
  • dynamic approach
  • collaborative environment
  • continuous improvement mindset
  • customer service focus

Key Requirements

  • Bachelors Degree and 7+ years of Operations experience OR High School Diploma and 9+ years of Operations experience OR Zurich Certified Insurance Apprentice with Associate Degree and 7+ years of Operations experience
  • People management experience
  • Strong communication, negotiation and influence skills
  • Strong problem solving and critical analysis skills
  • Project management experience
  • Customer service experience
  • Insurance industry experience
  • Technology Application experience
  • PowerPoint proficient

Work Rights

Not specified

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