The Service Dispatcher is responsible to be the link between the caller/customer requesting assistance and the field service team
Job Summary
The Service Dispatcher is responsible to be the link between the caller/customer requesting assistance and the field service team.
In this role, you will be responsible for scheduling and dispatch management, operational coordination of the field team, and effective communication with customers and field team.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter.
Matching Summary
The Service Dispatcher is responsible to be the link between the caller/customer requesting assistance and the field service team.
Skills & Requirements
Must-have
Service Dispatcher role
Scheduling and dispatch management
Real-time monitoring of team
Effective communication with customers
Crisis management under pressure
Nice-to-have
Culture of belonging
Continuous improvement mindset
Collaborative global community
Accelerate potential
Innovate at the speed of life
Key Requirements
Bachelor’s degree or equivalent experience
Experience in Service Dispatch / Service Coordinator / Scheduler