Enterprise Technology Engineer - Hospitality

BP Retail UK

Pune, India
Hybrid
Restaurant pos system administration
Remote system support
Pos project management
A Restaurant System Administrator is responsible for maintaining and improving bp’s restaurant technology systems through configuration, automation, and security compliance

Job Summary

  • A Restaurant System Administrator is responsible for maintaining and improving bp’s restaurant technology systems through configuration, automation, and security compliance.
  • The role offers a diverse and inclusive work environment with benefits such as flexible working options, paid parental leave, and retirement benefits.
  • This position requires working in a fast-paced environment with shifting priorities and includes mentoring new employees and collaborating with multiple teams.

Matching Summary

A Restaurant System Administrator is responsible for maintaining and improving bp’s restaurant technology systems through configuration, automation, and security compliance.

Skills & Requirements

Must-have

  • Restaurant POS system administration
  • Remote system support
  • POS project management
  • System deployment planning
  • Security controls and compliance
  • Microsoft Office proficiency
  • 24x7 on-call support availability

Nice-to-have

  • Mentoring and training new employees
  • Strong problem-solving skills
  • Adaptability under pressure
  • Customer service orientation
  • Team leadership and cooperation
  • Strategic perspective
  • Excellent communication skills

Key Requirements

  • Bachelor’s degree or equivalent experience in IT
  • 5+ years system administrator experience
  • 3+ years phone-based service experience
  • 3+ years experience with Aloha POS and restaurant systems
  • 3+ years remote PC support experience
  • Must participate in monthly on-call support
  • Shift work availability
  • Experience with PCI compliance and NCR Payment Gateway

Work Rights

Not specified

Tailored Resume

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