Engineer / Senior Engineer – Service

KONE Croatia

Croatia
Not specified; not specified; comprehensive reward...
Not specified (potentially hybrid based on industry standards).
Customer relationship management skills
Safe working practices execution
Equipment safety and performance accountability
KONE Croatia is seeking an Engineer/Senior Engineer for Service to enhance customer satisfaction through quality service and effective communication. The role involves managing customer relationships, ensuring equipment safety, and executing service operations efficiently while contributing to a collaborative and innovative work culture

Job Summary

  • The role is responsible for ensuring customer satisfaction through quality of service and proactive on-site communication regarding callout ETAs and job completion.
  • Employees must maintain excellent relationships with customers and end-users while adhering to strict safety protocols and managing site environments during service operations.
  • KONE offers comprehensive learning programs, career progression opportunities within a global organization, and a collaborative culture focused on sustainability and ethical business practices.

Matching Summary

Match Score: 85

KONE Croatia is seeking an Engineer/Senior Engineer for Service to enhance customer satisfaction through quality service and effective communication. The role involves managing customer relationships, ensuring equipment safety, and executing service operations efficiently while contributing to a collaborative and innovative work culture.

Salary

Not specified; Not specified; Comprehensive reward elements mentioned

Skills & Requirements

Must-have

  • Customer relationship management skills
  • Safe working practices execution
  • Equipment safety and performance accountability
  • Site risk identification and communication
  • Maintenance instructions adherence

Nice-to-have

  • Ambassador attitude towards customers
  • Sales lead generation capability
  • Training and coaching willingness
  • Collaborative working culture fit
  • Passion for people flow experience

Key Requirements

  • Familiarity with lift and associated technology
  • Ability to attend proposed training sessions
  • Experience in planned maintenance and callouts

Work Rights

Not specified

Tailored Resume

Cover Letter