Customer Service Representative - Aborn Pet Hospital

Aborn Pet Hospital

Fremont, CA, United States
Base: $20-25; bonus/equity: not specified; benefit...
On-site
Answering phones
Scheduling appointments
Greeting clients
Aborn Pet Hospital is seeking enthusiastic Customer Service Representatives (CSR) who are passionate about animals and people, with experience in a veterinary setting. Responsibilities include managing client communications, scheduling appointments, and processing payments, with a strong emphasis on customer service and empathy

Job Summary

  • CSRs are responsible for answering the phones, scheduling appointments, greeting clients, admitting and checking out patients, processing payments, managing financial information, and communicating information between clients and staff.
  • The ideal candidate will have at least one-year experience in a veterinary setting and a strong customer service background.
  • Benefits include 401k with match, outstanding benefit package including medical, vision, dental, life insurance, HSA and more (For Full Time employees), paid time off and sick leave (for full time employees), and veterinary service/product discounts.

Matching Summary

Match Score: 85

Aborn Pet Hospital is seeking enthusiastic Customer Service Representatives (CSR) who are passionate about animals and people, with experience in a veterinary setting. Responsibilities include managing client communications, scheduling appointments, and processing payments, with a strong emphasis on customer service and empathy.

Salary

Base: $20-25; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • answering phones
  • scheduling appointments
  • greeting clients
  • processing payments
  • managing financial information
  • communicating information between clients and staff

Nice-to-have

  • enthusiastic animal and people loving
  • organized and efficient
  • exceptional can-do, friendly personality
  • desire to learn
  • positive role model
  • work energetically
  • show empathy toward clients
  • excellent interpersonal communication skills
  • commitment to outstanding client service

Key Requirements

  • At least one-year experience in a veterinary setting
  • Experience using an electronic medical record system is a plus
  • Ability to sit and stand for 8 hours per day
  • HS Diploma or educational equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter