As our IT Ops Support Team Lead you'll be at the forefront of providing a seamless experience for all staff in the EU & APAC region
Job Summary
As our IT Ops Support Team Lead you'll be at the forefront of providing a seamless experience for all staff in the EU & APAC region.
You’ll be responsible for leading comprehensive hardware and software management, mentoring the Ops Support team, building strong relationships, and coordinating day-to-day activities.
At GWI, you’ll find meaningful work, visible impact, and a culture that empowers you to do your best, with benefits including time to recharge, health & wellbeing support, and career growth opportunities.
Matching Summary
As our IT Ops Support Team Lead you'll be at the forefront of providing a seamless experience for all staff in the EU & APAC region.
Skills & Requirements
Must-have
hardware and software management
cybersecurity tools and best practices
supporting multiple OS versions
Identity Management Platforms
Google Workspace administration
automating repetitive tasks
Endpoint Management platforms
Nice-to-have
player-coach role
trusted and reliable partner
collaborative mindset
proactive working style
think big
ask why
show respect
Key Requirements
next-generation antivirus
endpoint protection
DLP solutions
disk encryption
SSO and MFA
MacOS, iOS, Windows, Android
Okta, OneLogin, Jumpcloud
Jamf, Kandji
A+, Network+, ITIL, Google Workspace Administration