Body Shop Customer Service Rep

Carbone Body Shop

Utica, NY, United States
$16.00-$20.00 ph; not specified; competitive pyy +...
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Maintain positive customer attitude
Respond promptly to inquiries
Communicate via multiple channels
** Carbone Body Shop is seeking a Body Shop Customer Service Representative to provide excellent customer service in their collision center. The position requires strong problem-solving skills and the ability to handle customer inquiries and complaints, with a focus on maintaining high customer satisfaction. **

Job Summary

  • The Collision Center is seeking a Customer Service Representative (CSR) who excels at providing an excellent customer experience and naturally possesses problem-solving skills.
  • Responsibilities include maintaining a positive and empathetic attitude, responding promptly to inquiries, communicating through various channels, resolving complaints, and keeping records of customer interactions.
  • The company offers competitive pay, comprehensive benefits including medical, dental, vision plans, paid holidays & PTO, disability, life insurance, 401(k), and employee stock purchase plan.

Matching Summary

Match Score: 75

** Carbone Body Shop is seeking a Body Shop Customer Service Representative to provide excellent customer service in their collision center. The position requires strong problem-solving skills and the ability to handle customer inquiries and complaints, with a focus on maintaining high customer satisfaction. **

Salary

$16.00-$20.00 per hour; Not specified; Competitive pay and comprehensive benefits

Skills & Requirements

Must-have

  • Maintain positive customer attitude
  • Respond promptly to inquiries
  • Communicate via multiple channels
  • Resolve customer complaints
  • Keep customer interaction records

Nice-to-have

  • Problem-solving skills
  • Empathetic attitude
  • Professional demeanor

Key Requirements

  • Ability to stay calm in stressful situations
  • Comfortable using computers
  • Excellent communication skills
  • Experience with customer support
  • At least 18 years of age
  • Valid license in state of residence
  • High School graduate or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter