Operations Analyst - Customer Service

Uline

Kenosha, WI, US
Data analysis experience
Advanced sql and power bi skills
Excellent communication skills
As an Operations Analyst, you’ll turn contact center data into actionable insights that improve operations

Job Summary

  • As an Operations Analyst, you’ll turn contact center data into actionable insights that improve operations.
  • Drive improvements that enhance customer service operations, efficiency, and processes.
  • Uline offers complete health insurance coverage and a 401(k) with a 6% employer match that starts on day one.

Matching Summary

As an Operations Analyst, you’ll turn contact center data into actionable insights that improve operations.

Skills & Requirements

Must-have

  • Data analysis experience
  • Advanced SQL and Power BI skills
  • Excellent communication skills

Nice-to-have

  • Robotic Process Automation knowledge
  • Strong analytical skills
  • Organizational skills

Key Requirements

  • Bachelor's degree
  • 2+ years of experience in data analysis
  • Advanced Microsoft Excel skills

Work Rights

Not specified

Tailored Resume

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