Job Summary

• The Senior Pharmacy Resolution Specialist will act as a subject matter expert and handles more complex pharmacy issues and respond to escalated calls from members, provider/physician's offices and pharmacies.
• This role will make outbound calls and enters pharmacy overrides into systems based on approved guidelines and approvals provided from clinical pharmacists.
• Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.

Matching Summary

Salary

Base: $19.43 - $32.98 per hour; Bonus/Equity: Not specified; Benefits: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays

Skills & Requirements

Key Requirements

• High School Diploma / GED
• 2 years of experience
• Call center / customer service experience
• Healthcare environment experience
• Pharmacy technician certification preferred
• Authorized to work in the U.S.

Work Rights