Customer Service Officer (Chemical Products) #84845

ANRADUS PTE. LTD.

Jurong West, Singapore
Basic salary + aws + bonus; not specified; compyny...
Process customer orders in erp systems
Confirm orders and provide delivery timelines
Respond promptly to customer inquiries
This role involves accurately processing and tracking customer orders within ERP systems while confirming delivery timelines

Job Summary

  • This role involves accurately processing and tracking customer orders within ERP systems while confirming delivery timelines.
  • The position requires coordinating with logistics, warehouse, and planning teams to ensure timely fulfillment of orders.
  • Candidates will manage invoicing, resolve disputes, and optimize order-to-cash efficiency to achieve individual and team KPIs.

Matching Summary

Match Score: 75

This role involves accurately processing and tracking customer orders within ERP systems while confirming delivery timelines.

Salary

Basic Salary + AWS + Bonus; Not specified; Company transport provided

Skills & Requirements

Must-have

  • Process customer orders in ERP systems
  • Confirm orders and provide delivery timelines
  • Respond promptly to customer inquiries
  • Coordinate with logistics and warehouse teams
  • Manage invoicing and dispute resolution

Nice-to-have

  • Experience in chemical distribution or manufacturing
  • Proficiency in SAP or TMS systems
  • Strong problem-solving and communication skills
  • Detail-oriented with a customer-focused mindset

Key Requirements

  • Diploma in Business Administration, Supply Chain, Logistics, or related field
  • Minimum 1 year of experience in customer service or supply chain operations
  • Proficiency in Microsoft Excel

Work Rights

Not specified

Tailored Resume

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