Analista De Atendimento Ao Cliente (order Fulfillment)

Crown Holdings, Inc.

Attractive remuneration; performance pyrticipytion...
Not specified
Order to delivery process management
Otif indicator management
Advanced excel with dashboard creation
Crown Holdings, Inc. is seeking a Customer Service Analyst for their metal packaging division. The role focuses on managing customer orders and ensuring timely delivery while promoting a sustainable and innovative work environment

Job Summary

  • The role involves managing the complete Order to Delivery process while acting as the primary liaison between clients and the company.
  • Candidates must possess advanced Excel skills specifically for creating and updating performance dashboards to track operational metrics.
  • Crown Holdings offers a comprehensive benefits package including private pension, health insurance, gym access, and extended parental leave.

Matching Summary

Match Score: 85

Crown Holdings, Inc. is seeking a Customer Service Analyst for their metal packaging division. The role focuses on managing customer orders and ensuring timely delivery while promoting a sustainable and innovative work environment.

Salary

Attractive remuneration; Performance Participation Program (PPR); Private pension and life insurance

Skills & Requirements

Must-have

  • Order to Delivery process management
  • OTIF indicator management
  • Advanced Excel with dashboard creation
  • Customer service communication skills
  • Inventory level analysis

Nice-to-have

  • Proactive problem-solving attitude
  • Teamwork and collaboration focus
  • Attention to detail orientation
  • Growth mindset and development drive
  • Sustainability vision alignment

Key Requirements

  • Complete degree in Engineering or Business Administration
  • Intermediate English proficiency
  • Previous experience in the manufacturing industry

Work Rights

Not specified

Tailored Resume

Cover Letter