Service Delivery Manager

Service Stream

Clayton, VIC, Australia
Hybrid
Manage day-to-day operations
Ensure contractual obligations are met
Achieve business targets for revenue and gross margin
Partner with the General Manager – Energy and the Functional Business Services team to manage day-to-day operations of Victoria’s Gas Transmission and Distribution business

Job Summary

  • Partner with the General Manager – Energy and the Functional Business Services team to manage day-to-day operations of Victoria’s Gas Transmission and Distribution business.
  • Ensure contractual obligations are met and business targets for revenue and gross margin are achieved.
  • Competitive remuneration and benefits package aligned with your experience and the market.

Matching Summary

Partner with the General Manager – Energy and the Functional Business Services team to manage day-to-day operations of Victoria’s Gas Transmission and Distribution business.

Skills & Requirements

Must-have

  • manage day-to-day operations
  • ensure contractual obligations are met
  • achieve business targets for revenue and gross margin
  • lead pursuit strategies
  • operational accountability for all tenders
  • manage key client relationships

Nice-to-have

  • drive client and internal cost savings
  • champion elevation of Service Stream standard
  • build and mentor high-performing leadership teams
  • support work-life balance
  • values diversity and inclusion

Key Requirements

  • Experience in the Gas Industry
  • Managing large commercial contracts
  • Proven ability to balance client relationship management, operational delivery, HSE compliance, strategic planning, and financial performance
  • Lead HSE strategy
  • Full P&L accountability
  • Deliver critical KPIs including revenue, EBITDA growth, contract retention, and cash conversion

Work Rights

Not specified

Tailored Resume

Cover Letter