Patient Service Representative (psr) I

Advocate Health

Menomonee Falls, Wisconsin, United States
Base: $19.80 - $29.70; bonus/equity: not specified...
Electronic health record management
Hipaa compliance
Patient demographic verification
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Paid Time Off programs, Health and welfare benefits, Flexible Spending Accounts, Family benefits, Defined contribution retirement plans, Educational Assistance Program

Skills & Requirements

Must-have

  • electronic health record management
  • HIPAA compliance
  • patient demographic verification
  • insurance basics knowledge
  • customer service excellence
  • handling confidential information

Nice-to-have

  • independent thinking and problem-solving
  • service recovery skills
  • collaborative work environment
  • proactive issue communication

Key Requirements

  • High School Diploma or GED
  • No experience required
  • No licensure required

Work Rights

Not specified

Tailored Resume

Cover Letter