As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business, driving sales, training staff, and ensuring operational excellence
Job Summary
As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business, driving sales, training staff, and ensuring operational excellence.
You will lead and inspire a team of sales associates on the shop floor to achieve and surpass goals while fostering a positive and productive work environment.
The role emphasizes delivering a world-class customer experience, building the brand through education and community engagement, and maintaining store compliance and visual standards.
Matching Summary
As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business, driving sales, training staff, and ensuring operational excellence.
Skills & Requirements
Must-have
customer service and sales experience
cash handling and store procedures
supervisory coaching and training
fast-paced team environment
flexible schedule including weekends
Nice-to-have
consultation-based customer service
sales metrics analysis
knowledge of skincare or cosmetics
passion for ethical business
promoting diversity and inclusion
Key Requirements
Minimum 1 year customer service and sales experience
Minimum 1 year cash handling and opening/closing experience
Minimum 1 year supervisory coaching and training experience
Experience in problem-solving customer service issues
Flexible schedule availability including evenings and holidays