Customer Success Manager 2

Equinix Inc.

Shanghai, China
Customer onboarding expertise
Effective communication skills
Customer advocacy experience
Equinix is the world’s digital infrastructure company®, enabling innovations that enrich our work and life

Job Summary

  • Equinix is the world’s digital infrastructure company®, enabling innovations that enrich our work and life.
  • The role involves managing customer onboarding and ensuring customer satisfaction through effective communication.
  • You will have the opportunity to influence key decisions and shape the customer experience.

Matching Summary

Equinix is the world’s digital infrastructure company®, enabling innovations that enrich our work and life.

Skills & Requirements

Must-have

  • Customer onboarding expertise
  • Effective communication skills
  • Customer advocacy experience

Nice-to-have

  • Proactive problem-solving skills
  • Ability to influence stakeholders
  • Understanding of customer feedback trends

Key Requirements

  • 3+ years experience preferred
  • Good spoken English and Mandarin skills required
  • Bachelor's degree preferred

Work Rights

Not specified

Tailored Resume

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