It Support Associate Ii, Ops Tech Solutions (ots)

Amazon

New York, NY, United States
23.00 - 37.00 usd hourly ph
On-site
It equipment allocation and maintenance
Troubleshooting it equipment
Network support requests
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines

Job Summary

  • As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines.
  • Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave.
  • Your day might include racing against time to get a critical scanner back online, setting up new laptops for incoming associates, problem-solving network connectivity challenges, and collaborating with teams to implement technology improvements.

Matching Summary

As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines.

Salary

23.00 - 37.00 USD hourly

Skills & Requirements

Must-have

  • IT equipment allocation and maintenance
  • Troubleshooting IT equipment
  • Network support requests
  • Continuous technology learning
  • Support multiple buildings
  • Physical stamina for shifts

Nice-to-have

  • Motivating teams
  • Customer obsession
  • Highest standards
  • Delivering results

Key Requirements

  • Must be able to move up to 49lbs
  • Must be able to stand and walk for shifts up to 12 hours
  • Must be able to travel within local or regional area
  • Flexibility with schedule and shift rotation

Work Rights

Not specified

Tailored Resume

Cover Letter