Ctp Case Manager

087

Sydney, Australia
Not specified; salary reviews mentioned; incentive...
Fully remote
Claims management experience or customer service skills
Allied health experience preferred
Strong written and verbal communication skills
The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work

Job Summary

  • The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work.
  • EML offers a supportive environment with full training provided, allowing candidates without prior case management experience to thrive.
  • Employees enjoy flexible working arrangements including up to 3 days of remote work per week after training completion.

Matching Summary

The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work.

Salary

Not specified; Salary reviews mentioned; Incentive scheme entitlement

Skills & Requirements

Must-have

  • Claims management experience OR customer service skills
  • Allied health experience preferred
  • Strong written and verbal communication skills
  • Stakeholder engagement and management skills
  • Analytical problem solving and decision making

Nice-to-have

  • Personal injury experience in alternative schemes
  • Empathetic resilient and motivational approach
  • Outcome and results focused mindset
  • Positive attitude and willingness to learn
  • Experience with legislative regulatory requirements

Key Requirements

  • Demonstrated experience in claims management or strong customer service skills
  • Allied health experience OR personal injury scheme experience
  • Highly developed organizational and coordination skills

Work Rights

Not specified

Tailored Resume

Cover Letter