Taxpayer Support Specialist

OKLAHOMA TAX COMMISSION

Oklahoma County, US
Base: $55,000; bonus/equity: not specified; benefi...
On-site with occasional telework
Interpret tax laws and regulations
Resolve account discrepancies
Communicate technical information clearly
The Oklahoma Tax Commission is seeking a Taxpayer Support Specialist who will provide technical and customer service assistance to taxpayers. This full-time, on-site position emphasizes transparency, fairness, and compliance, and offers a competitive salary of $55,000 along with a comprehensive benefits package

Job Summary

  • The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service, promoting tax compliance through transparency and fairness.
  • This position requires advanced knowledge to interpret and apply tax laws, exceptional critical thinking, problem-solving, and communication skills to assist taxpayers.
  • The agency offers a competitive benefits package including state-paid benefit allowance, a retirement savings plan with a generous match, and paid time off.

Matching Summary

Match Score: 85

The Oklahoma Tax Commission is seeking a Taxpayer Support Specialist who will provide technical and customer service assistance to taxpayers. This full-time, on-site position emphasizes transparency, fairness, and compliance, and offers a competitive salary of $55,000 along with a comprehensive benefits package.

Salary

Base: $55,000; Bonus/Equity: Not specified; Benefits: Generous state-paid benefit allowance, retirement savings plan, paid time off, 11 paid holidays, paid maternity leave, longevity bonus

Skills & Requirements

Must-have

  • interpret tax laws and regulations
  • resolve account discrepancies
  • communicate technical information clearly
  • handle sensitive taxpayer information
  • manage multiple inquiries simultaneously

Nice-to-have

  • bilingual proficiency in English and Spanish
  • passion for tax compliance
  • ability to learn new information

Key Requirements

  • Bachelor's degree in accounting, finance, business, public administration, or related field
  • Two years of professional customer support experience
  • Equivalent combination of education and experience accepted

Work Rights

Not specified

Tailored Resume

Cover Letter