Supervise and manage the daily operations of the MSSP Renewals team, ensuring timely processing of all renewal quotes and orders with high accuracy
Job Summary
Supervise and manage the daily operations of the MSSP Renewals team, ensuring timely processing of all renewal quotes and orders with high accuracy.
Act as the primary escalation point for complex renewal or partner-related issues, collaborating with various teams for smooth execution and maintaining operational excellence.
CrowdStrike offers market-leading compensation, comprehensive wellness programs, competitive vacation, and professional development opportunities.
Matching Summary
Supervise and manage the daily operations of the MSSP Renewals team, ensuring timely processing of all renewal quotes and orders with high accuracy.
Skills & Requirements
Must-have
MSSP Renewals team management
Timely renewal processing and accuracy
End-to-end renewal cycle understanding
Salesforce and CPQ expertise
CRM forecasting and tracking
Process improvement and automation
Nice-to-have
Mission-driven company culture
Relentless focus on innovation
Fanatical commitment to customers
Strong partner experience delivery
Ability to question the status quo
Key Requirements
8+ years of overall relevant industry experience
2-3 years demonstrated experience in team leadership
Bachelor's/Post Graduate Degree required
Fluent Salesforce.com user
Experience with data loading tools
Experience managing projects from inception to conclusion