Field Service Technician

Formlabs

Dallas, United States
Base: $33.20—$45.83 usd; bonus/equity: robust equi...
On-site
On-site equipment installation and calibration
Customer training on machinery and software
Troubleshooting electromechanical issues
As the dedicated Field Service Technician for Formlabs, you will be the primary technical point of contact and face of our company across North America, traveling 80% or more of the time

Job Summary

  • As the dedicated Field Service Technician for Formlabs, you will be the primary technical point of contact and face of our company across North America, traveling 80% or more of the time.
  • You will be responsible for the full lifecycle of the customer's on-site experience: from the initial installation and commissioning of equipment to delivering comprehensive user training and performing critical repairs.
  • Benefits include a robust equity program, comprehensive healthcare coverage, 401K matching, generous paid parental leave, and tenure-based paid sabbatical leave.

Matching Summary

As the dedicated Field Service Technician for Formlabs, you will be the primary technical point of contact and face of our company across North America, traveling 80% or more of the time.

Salary

Base: $33.20—$45.83 USD; Bonus/Equity: Robust equity program (RSUs); Benefits: Comprehensive healthcare, 401K matching, paid leave

Skills & Requirements

Must-have

  • On-site equipment installation and calibration
  • Customer training on machinery and software
  • Troubleshooting electromechanical issues
  • Performing preventative maintenance
  • Managing complex travel schedules
  • Submitting expense reports

Nice-to-have

  • Experience in Dental/Medical applications
  • Experience with CAD/CAM
  • Experience with 3D printing technologies

Key Requirements

  • Bachelor's degree or equivalent in a STEM-related field
  • Hands-on repair experience
  • Valid passport
  • Ability to work independently with little direct supervision
  • Located in close proximity to Dallas Fort Worth International Airport

Work Rights

Not specified

Tailored Resume

Cover Letter