Global Operations Manager

Match Group

Dublin, Ireland
3 days onsite
Trust and safety enforcement
Community guidelines application
Member escalation handling
Match Group is seeking a Global Operations Manager for their Dublin office, focusing on member escalations related to Trust & Safety and support policy. The ideal candidate will have experience in managing escalations and ensuring compliance with community guidelines, while working collaboratively in a hybrid work environment

Job Summary

  • The Global Escalations team is dedicated to supporting and protecting the user base across Match Group's portfolio.
  • This role involves investigating safety issues, abuse, bugs, and app functionality while enforcing platform policies.
  • The position requires working in the Dublin office three days per week to foster real-life collaboration.

Matching Summary

Match Score: 85

Match Group is seeking a Global Operations Manager for their Dublin office, focusing on member escalations related to Trust & Safety and support policy. The ideal candidate will have experience in managing escalations and ensuring compliance with community guidelines, while working collaboratively in a hybrid work environment.

Skills & Requirements

Must-have

  • Trust and Safety enforcement
  • Community Guidelines application
  • Member escalation handling

Nice-to-have

  • Strong analytical problem solving
  • Collaborative team environment
  • Passion for meaningful connections

Key Requirements

  • Experience with Trust and Safety protocols
  • Ability to enforce Terms of Service
  • Willingness to work hybrid schedule

Work Rights

Not specified

Tailored Resume

Cover Letter