Job Summary

• The Customer Experience Platform (CXP) organization is leading a global transformation to modernize how General Motors supports and engages customers through Customer Success Solutions.
• This role manages the vision, roadmap, and lifecycle for the Advisor CRM platform capabilities that power GM’s global contact centers and connected self-help flows.
• GM offers a variety of health and wellbeing benefit programs, including medical, dental, vision, retirement savings plan, and paid vacation & holidays.

Matching Summary

Salary

Base: $106,600 to $192,700; Bonus/Equity: An incentive pay program offers payouts based on company performance, job level, and individual performance; Benefits: GM offers a variety of health and wellbeing benefit programs.

Skills & Requirements

Key Requirements

• 7+ years Product Management experience
• 3+ years Salesforce Service Cloud experience
• Bachelor's degree or equivalent experience
• Experience with Agile tooling (Jira/Jira Align/ADO)

Work Rights