Sales & Services Contact Center Representative

Comporium

Rock Hill, SC, United States
Respond to customer inquiries
Meet or exceed sales goals
Adhere to departmental guidelines
Responsible for providing customer service responses for all Comporium Services and Products to include, but not limited to: billing, sales, and services issues

Job Summary

  • Responsible for providing customer service responses for all Comporium Services and Products to include, but not limited to: billing, sales, and services issues.
  • Performance is measured by meeting and/or exceeding monitoring scores, as well as adherence to KPI's.
  • Join a company that values its employees and rewards them for a job well done!

Matching Summary

Responsible for providing customer service responses for all Comporium Services and Products to include, but not limited to: billing, sales, and services issues.

Skills & Requirements

Must-have

  • Respond to customer inquiries
  • Meet or exceed sales goals
  • Adhere to departmental guidelines
  • Work under stress during high call volume
  • Work 2nd shift including weekends

Nice-to-have

  • World class customer service
  • Maintain strong knowledge of products
  • Notify Team Supervisor of issues
  • Values its employees

Key Requirements

  • High School Diploma or equivalent
  • 1-2 years Customer Service and Sales
  • Excellent computer, oral and written communication skills
  • Available for extended or overtime hours

Work Rights

Not specified

Tailored Resume

Cover Letter