Technical Support Engineer - Federal

Armis

Washington DC - Baltimore Metro Area, USA
$100,000 - $110,000 py
On-site
Resolve moderate-complex technical issues
Customer engagement and communication
Cross-functional collaboration
Armis protects the entire attack surface and manages an organization’s cyber risk exposure in real time

Job Summary

  • Armis protects the entire attack surface and manages an organization’s cyber risk exposure in real time.
  • In this role, you will move beyond entry-level triage to independently resolve moderate-to-complex technical issues.
  • Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and diverse workplace.

Matching Summary

Armis protects the entire attack surface and manages an organization’s cyber risk exposure in real time.

Salary

$100,000 - $110,000

Skills & Requirements

Must-have

  • resolve moderate-complex technical issues
  • customer engagement and communication
  • cross-functional collaboration
  • knowledge base authoring
  • federal client support

Nice-to-have

  • independent problem-solving
  • translating technical jargon
  • process improvement identification

Key Requirements

  • 2-4 years of experience
  • Bachelor's degree or equivalent
  • SQL query proficiency
  • Docker/Kubernetes experience
  • TCP/IP networking knowledge
  • Linux support basics
  • US Citizen on US Soil

Work Rights

US Citizen on US Soil

Tailored Resume

Cover Letter