Customer Engagement Lead (cel)

Sanofi

Lyon, France
Not specified
Omnichannel customer engagement strategies
Digital marketing and crm tools
Data-driven analytical skills
Sanofi is seeking a Customer Engagement Lead in Lyon, France, to develop and implement omnichannel customer engagement strategies for their Adult Vaccines franchise. The role involves collaborating across various teams to enhance vaccine adoption and improve customer experiences while leveraging innovative technologies

Job Summary

  • Define and implement omnichannel customer engagement strategies to maximize the adoption of innovative vaccines.
  • Execute engagement campaigns in collaboration with field, marketing, and medical teams, and pilot innovation projects to enhance customer experience.
  • Join a strategic franchise investing heavily in vaccine innovation and public health, helping to protect half a billion people annually.

Matching Summary

Match Score: 85

Sanofi is seeking a Customer Engagement Lead in Lyon, France, to develop and implement omnichannel customer engagement strategies for their Adult Vaccines franchise. The role involves collaborating across various teams to enhance vaccine adoption and improve customer experiences while leveraging innovative technologies.

Skills & Requirements

Must-have

  • Omnichannel customer engagement strategies
  • Digital marketing and CRM tools
  • Data-driven analytical skills
  • Cross-functional team collaboration
  • Pharmaceutical regulatory environment

Nice-to-have

  • Vaccine market knowledge
  • Primary care market understanding
  • Innovation project leadership
  • Competitive landscape analysis

Key Requirements

  • Bac+5 degree in Business, Marketing, or Life Sciences
  • Proven experience in pharmaceutical marketing, customer engagement, or commercial excellence
  • Good command of English (spoken, written, read)

Work Rights

Not specified

Tailored Resume

Cover Letter