Lithia & Driveway is seeking a Customer Cares Representative in Medford, OR, to enhance customer experiences by effectively addressing concerns and providing administrative support. The role requires strong communication skills and attention to detail, along with proficiency in Microsoft Office and critical thinking abilities
Job Summary
This role serves as the key liaison between customers and dealership teams to resolve concerns efficiently.
Employees will track, trend, and document customer concerns using Salesforce to identify patterns for improvement.
The company offers a comprehensive benefits package including medical, dental, vision, and a 401(k) retirement plan.
Matching Summary
Match Score: 85
Lithia & Driveway is seeking a Customer Cares Representative in Medford, OR, to enhance customer experiences by effectively addressing concerns and providing administrative support. The role requires strong communication skills and attention to detail, along with proficiency in Microsoft Office and critical thinking abilities.