Customer Experience Associate - Future Opportunities

TD Bank

Kingston, Ontario, Canada
Base: $22.00 - $27.21 cad; bonus/equity: not speci...
Customer service transactions
Financial transactions
Customer needs assessment
TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience

Job Summary

  • TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience.
  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • TD offers a Total Rewards package including base salary, variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Matching Summary

TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience.

Salary

Base: $22.00 - $27.21 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • customer service transactions
  • financial transactions
  • customer needs assessment
  • recommend banking solutions
  • positive customer experience

Nice-to-have

  • Think like a customer
  • Act like an Owner
  • Innovate with purpose
  • Execute with Speed and Impact
  • build a positive work environment

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of using MS Office
  • Go-getter who can exercise initiative
  • Dynamic communicator with established customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter