Unit Head, Cfs Secured Collections

OCBC Bank

Ocbc Malaysia, Malaysia
Collections management experience
Strong problem-solving skills
Leadership and coaching skills
Oversee both CFS secured and unsecured collections teams to ensure effective and timely collections

Job Summary

  • Oversee both CFS secured and unsecured collections teams to ensure effective and timely collections.
  • Handle escalated collection cases with professionalism, negotiating resolutions while maintaining customer relationships.
  • Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Matching Summary

Oversee both CFS secured and unsecured collections teams to ensure effective and timely collections.

Skills & Requirements

Must-have

  • Collections management experience
  • Strong problem-solving skills
  • Leadership and coaching skills

Nice-to-have

  • Experience in foreclosure and auction
  • Analytical mindset
  • Strong communication skills

Key Requirements

  • At least 10 years of experience
  • Strong understanding of credit policies
  • Experience managing delinquent accounts

Work Rights

Not specified

Tailored Resume

Cover Letter