Managing and coaching the CRM team and resources in order to deliver strategic business priorities and growth efficiently
Job Summary
Managing and coaching the CRM team and resources in order to deliver strategic business priorities and growth efficiently.
Establishing strong relationships with key Internal and Head Office stakeholders and providing regular reporting and analysis on both operational and commercial CRM usage.
Our Kärcher WOW Package includes a Pension Scheme, Discretionary Bonus Scheme, 24 days annual holiday + bank holidays, Simplyhealth Cash Plan, Critical Illness Cover and Life Insurance, and Staff discount on Kärcher products.
Matching Summary
Managing and coaching the CRM team and resources in order to deliver strategic business priorities and growth efficiently.
Skills & Requirements
Must-have
CRM strategy and plan execution
Stakeholder relationship management
CRM system development and optimization
Data analysis and actionable recommendations
Project management of system updates
CRM market and system developments
Nice-to-have
Commercial acumen and operational approach
Team management and coaching
B2B marketing integration
Cross-functional collaboration
Key Requirements
CRM experience
MS Dynamics 365 or Salesforce or Oracle SAP preferred