Ctp Case Manager

686

Sydney, NSW, Australia
Not specified; salary reviews mentioned; annual co...
Fully remote
Claims management experience
Customer service skills
Allied health background
The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to support recovery and return to work

Job Summary

  • The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to support recovery and return to work.
  • EML offers a supportive learning culture with full training provided, allowing candidates without prior case management experience to thrive.
  • Employees enjoy flexibility to work from home up to 3 days per week after training completion, along with comprehensive benefits including paid parental leave.

Matching Summary

The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to support recovery and return to work.

Salary

Not specified; Salary reviews mentioned; Annual company incentive scheme available

Skills & Requirements

Must-have

  • Claims management experience
  • Customer service skills
  • Allied health background
  • Stakeholder engagement
  • Legislative compliance knowledge

Nice-to-have

  • Personal injury scheme experience
  • Empathetic and resilient approach
  • Strong written communication
  • Outcome-focused mindset
  • Willingness to learn

Key Requirements

  • Demonstrated experience in claims management OR strong customer service skills OR allied health experience
  • Personal injury experience in alternative schemes is highly desirable
  • Highly developed written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter