Director, Key Customer Management, Digital Commerce - Meituan

Coca-Cola

Shanghai, China
Hybrid
10+ years fmcg experience
Digital commerce customer management
Joint business planning (jbp)
Coca-Cola is seeking a Director of Key Customer Management for Digital Commerce, based in Shanghai. This role involves managing key digital commerce accounts, driving growth through strategic partnerships, and requires fluency in English and Mandarin

Job Summary

  • This role is accountable for the managed accounts' P&L and overall business results delivery while shaping specific customer strategies.
  • The selected candidate must be based in Shanghai and follow a hybrid work setup as this is not a fully remote position.
  • You will orchestrate cross-functional alignment across RGMX, RTM, Marketing, Supply Chain, Finance, and bottlers to ensure customer plans are executed.

Matching Summary

Match Score: 85

Coca-Cola is seeking a Director of Key Customer Management for Digital Commerce, based in Shanghai. This role involves managing key digital commerce accounts, driving growth through strategic partnerships, and requires fluency in English and Mandarin.

Skills & Requirements

Must-have

  • 10+ years FMCG experience
  • Digital commerce customer management
  • Joint Business Planning (JBP)
  • P&L ownership and financial discipline
  • Fluent English and Mandarin

Nice-to-have

  • Strategic partnership building
  • Matrix environment influence
  • ROI tracking and investment planning
  • Senior-level negotiation skills

Key Requirements

  • Bachelor's degree in Business or related field
  • 10+ years relevant experience in FMCG
  • Proven track record in key account management
  • Strong commercial and financial acumen

Work Rights

Not specified

Tailored Resume

Cover Letter