Branch Customer Service Supervisor

linde-mh.ie

**
3-5 years service business experience
Team management and performance coaching
Mechanical/electrical/hydraulic knowledge
** Linde Material Handling is looking for a Branch Customer Service Supervisor who will be responsible for leading a team to deliver high-quality service, improve customer satisfaction, and meet performance metrics. The ideal candidate should have experience in service management within the engineering machinery sector and possess strong analytical and organizational skills. **

Job Summary

  • The role involves executing company service marketing strategies to drive revenue growth and improve customer retention.
  • Candidates will lead a team of engineers, managing recruitment, training, and daily operational supervision to ensure high service quality.
  • Responsibilities include analyzing operational data to optimize costs, manage accounts receivable, and enhance overall service efficiency.

Matching Summary

Match Score: 75

** Linde Material Handling is looking for a Branch Customer Service Supervisor who will be responsible for leading a team to deliver high-quality service, improve customer satisfaction, and meet performance metrics. The ideal candidate should have experience in service management within the engineering machinery sector and possess strong analytical and organizational skills. **

Skills & Requirements

Must-have

  • 3-5 years service business experience
  • team management and performance coaching
  • mechanical/electrical/hydraulic knowledge
  • service contract negotiation and pricing
  • financial analysis and cost control

Nice-to-have

  • customer satisfaction improvement strategies
  • data-driven operational efficiency planning
  • English reading and writing proficiency
  • forklift and car driving license

Key Requirements

  • College degree in Mechanical, Electrical, or related field
  • 3-5 years experience in engineering machinery service
  • Forklift and car driver's license required

Work Rights

Not specified

Tailored Resume

Cover Letter