The team is responsible for managing the payments business for larger SMB customers by driving additional revenue from the accounts to hit financial growth targets
Job Summary
The team is responsible for managing the payments business for larger SMB customers by driving additional revenue from the accounts to hit financial growth targets.
This role is a blend of sales and retention, requiring the ability to turn retention conversations into sales conversations by tying customers into long term deals.
You will act as a main point of contact to a portfolio of SMB customers, protecting and growing net revenue through customer retention and cross-sell activity.
Matching Summary
The team is responsible for managing the payments business for larger SMB customers by driving additional revenue from the accounts to hit financial growth targets.
Skills & Requirements
Must-have
Telephony-based customer contact experience
Managing individual sales targets
Portfolio management skills
Excel and CRM knowledge
Nice-to-have
Previous payments environment experience
Technical sales background
Merchant advocacy mindset
Key Requirements
Experience in telephony-based customer contact position
Experience managing a portfolio and individual sales target