Banking Services Operations Associate Iv - Escrow Administration

M&T Bank

Buffalo, New York, United States of America
Base: $20.55 - $34.25 hourly (usd); bonus/equity: ...
Complex data entry and system updates
Insurance tax escrow analysis
Non-standardized document reviews
The role involves completing routine to complex skilled activities to maintain and monitor tax, escrow, and insurance for serviced loans

Job Summary

  • The role involves completing routine to complex skilled activities to maintain and monitor tax, escrow, and insurance for serviced loans.
  • Employees must research and resolve complex customer issues while adhering to federal, state, and investor requirements.
  • The position requires identifying process improvement opportunities and promoting an environment that supports belonging.

Matching Summary

The role involves completing routine to complex skilled activities to maintain and monitor tax, escrow, and insurance for serviced loans.

Salary

Base: $20.55 - $34.25 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Complex data entry and system updates
  • Insurance tax escrow analysis
  • Non-standardized document reviews
  • Customer and vendor communication
  • Regulatory compliance adherence

Nice-to-have

  • Process improvement identification
  • Departmental project participation
  • Strong verbal written communication
  • Complex problem-solving skills
  • Supportive team environment

Key Requirements

  • Associate's degree or equivalent experience
  • Minimum 1 year general work experience
  • Proven customer service experience
  • Proficiency with spreadsheet software
  • Demonstrated complex problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter