$39,930 - $43,923; not specified; benefits eligibl...
Answering departmental switchboard
Receiving maintenance requests
Administering campus key center
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center
Job Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
This position will engage in proactive communications to keep customers informed of work status, outages, and upcoming maintenance activities, which may impact building operations.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to insurance, tuition waivers, holidays, and retirement programs.
Matching Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
Salary
$39,930 - $43,923; Not specified; Benefits Eligible
Skills & Requirements
Must-have
answering departmental switchboard
receiving maintenance requests
administering campus Key Center
key inventory management
processing vehicle rentals
customer communication on work status
Nice-to-have
proactive customer communication
harmonious working relationships
transformational opportunities and skills
welcoming climate and creativity
Key Requirements
High school diploma or equivalent
At least two years of experience
Proof of legal authority to work in the United States
Work Rights
Proof of legal authority to work in the United States