Customer Service Specialist – Categorie Protette (l.68/99) | Assistenza Clienti

Diversey

Fluent italian language skills
Experience with sap mm/sd modules
Basic technical understanding of machinery
This role serves as the primary point of contact for clients, handling technical inquiries and operational support via phone and digital tools

Job Summary

  • This role serves as the primary point of contact for clients, handling technical inquiries and operational support via phone and digital tools.
  • Candidates will manage customer orders in SAP, coordinate with technicians for on-site interventions, and provide basic troubleshooting for TASKI machines and professional laundry systems.
  • The position offers comprehensive training on company products and clear career growth opportunities within a structured international environment.

Matching Summary

This role serves as the primary point of contact for clients, handling technical inquiries and operational support via phone and digital tools.

Skills & Requirements

Must-have

  • Fluent Italian language skills
  • Experience with SAP MM/SD modules
  • Basic technical understanding of machinery

Nice-to-have

  • English language proficiency
  • Salesforce software experience
  • Excel Pivot and VLOOKUP skills

Key Requirements

  • Must belong to Protected Categories (L.68/99)
  • Fluency in Italian required
  • Familiarity with Outlook and Office 365

Work Rights

Must be from Protected Categories (L.68/99)

Tailored Resume

Cover Letter