This role leads Sever Institute operations including enrollment management, academic operations, and administration while facilitating collaboration across the unit
Job Summary
This role leads Sever Institute operations including enrollment management, academic operations, and administration while facilitating collaboration across the unit.
The incumbent serves as the primary point of contact for McKelvey Graduate Student Services and manages the quality assurance office to drive continuous improvement.
Benefits include up to 22 days of vacation, competitive health insurance, a free Metro transit U-Pass, and tuition coverage for employees and their families.
Matching Summary
This role leads Sever Institute operations including enrollment management, academic operations, and administration while facilitating collaboration across the unit.
Salary
Base: $65,900.00 - $112,700.00 annually; Bonus/Equity: Not specified; Benefits: Up to 22 days vacation, 10 holidays, health insurance, 403(b) retirement plan, tuition assistance
Skills & Requirements
Must-have
Senior-level operations management experience
Enrollment management and marketing strategy
Quality assurance process improvement
Academic program development and delivery
Adjunct faculty hiring and onboarding
Multi-disciplinary team leadership
P&L management and strategic planning
Nice-to-have
Master's degree in management or operations
Business development and partnership building
Data analytics and metrics reporting
Experience with Canvas LMS standards
Strategic thinking with tactical execution
Self-motivated problem solver
Executive relationship management
Key Requirements
Bachelor's degree required
10 years senior-level customer engagement and operations management
3 years program development or administrative management preferred
10 years quality assurance experience preferred
Master's degree with emphasis in management preferred