Not specified; not specified; comprehensive benefi...
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Effective oral and written communication skills
Problem analysis and resolution capabilities
Confidential information handling discretion
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The University of Miami is seeking a Customer Service Representative 3 to address various inquiries and complaints, guiding lower-level staff and resolving complex issues. The role requires effective communication, problem-solving skills, and experience in handling confidential information, with a commitment to customer satisfaction.
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Job Summary
This position receives, reviews, and addresses a variety of inquiries including complaints and requests for service via multiple channels.
The role involves guiding lower-level customer service staff and resolving complex or unusual problems that escalate beyond routine issues.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, and tuition remission.
Matching Summary
Match Score: 75
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The University of Miami is seeking a Customer Service Representative 3 to address various inquiries and complaints, guiding lower-level staff and resolving complex issues. The role requires effective communication, problem-solving skills, and experience in handling confidential information, with a commitment to customer satisfaction.
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Salary
Not specified; Not specified; Comprehensive benefits package including medical, dental, tuition remission