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Athomevet is seeking a Client Service Representative to be the primary point of contact at their clinic in Seymour, CT. The role requires strong customer service skills, empathy, and the ability to manage multiple tasks efficiently.
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Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
Maintain accurate and updated client information and pet records, including obtaining pet medical records from other clinics and providing administrative support.
Matching Summary
Match Score: 75
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Athomevet is seeking a Client Service Representative to be the primary point of contact at their clinic in Seymour, CT. The role requires strong customer service skills, empathy, and the ability to manage multiple tasks efficiently.
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Skills & Requirements
Must-have
professional phone etiquette
handle emotional clients
maintain accurate records
accept payments
prioritize tasks simultaneously
Nice-to-have
compassionate and well-mannered
calm in emergency situations
adapt to multiple situations
Key Requirements
HS Diploma or educational equivalent
Excellent customer service skills
Computer efficiency
Very detail-oriented
One year of customer service representative experience
Knowledge of veterinary medical terminology and procedures