Sales Floor Department Supervisor - Building Materials

Lowe’s Companies Inc

Customer service excellence
Store safety and cleanliness
Team leadership and coaching
Leading and enabling a team of associates to deliver the best possible customer experience in the store

Job Summary

  • Leading and enabling a team of associates to deliver the best possible customer experience in the store.
  • Supervising associates in other departments, as needed, to meet the demands of the store, requiring broad product knowledge.
  • Individuals in this role may occasionally open or close the store or serve as manager-on-duty (MOD).

Matching Summary

Leading and enabling a team of associates to deliver the best possible customer experience in the store.

Skills & Requirements

Must-have

  • Customer service excellence
  • Store safety and cleanliness
  • Team leadership and coaching
  • Product knowledge across departments
  • Inventory management and area recovery

Nice-to-have

  • Inspiring engaging customer-focused behavior
  • Communicating upward to management
  • Supporting neighboring stores as needed

Key Requirements

  • High School Diploma or equivalent and 3 years of retail experience OR 5 years of retail experience
  • 1 year of customer service experience
  • Experience providing direction or supervision to teams
  • Experience supporting training, mentoring, and developing associates
  • Experience working cross-functionally
  • Experience using Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter