Ctp Case Manager

112

Sydney, Australia
Not specified; not specified; generous employee be...
Fully remote
Claims management experience or customer service skills
Allied health experience preferred
Strong written and verbal communication skills
The role involves managing a portfolio of CTP claims and communicating with claimants and healthcare providers to assist in recovery and return to work

Job Summary

  • The role involves managing a portfolio of CTP claims and communicating with claimants and healthcare providers to assist in recovery and return to work.
  • EML offers full training for the position, meaning no previous case management experience is strictly required if you have allied health or customer service background.
  • Employees enjoy flexibility to work from home up to 3 days per week after training completion along with comprehensive benefits including paid parental leave.

Matching Summary

The role involves managing a portfolio of CTP claims and communicating with claimants and healthcare providers to assist in recovery and return to work.

Salary

Not specified; Not specified; Generous employee benefits including incentive scheme and salary reviews

Skills & Requirements

Must-have

  • Claims management experience OR customer service skills
  • Allied health experience preferred
  • Strong written and verbal communication skills
  • Stakeholder engagement and management
  • Analytical problem solving and decision-making

Nice-to-have

  • Personal injury experience in alternative schemes
  • Empathetic resilient and motivational approach
  • Positive attitude and willingness to learn
  • Outcome and results focused mindset
  • Experience with legislative regulatory requirements

Key Requirements

  • Demonstrated experience in claims management OR strong customer service skills OR allied health experience
  • Highly developed organizational and coordination skills
  • Sound analytical and problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter