The Dealer Concierge Specialist provides best-in-class organizational support and knowledge, working directly with MillerKnoll distribution partners to help navigate and educate their daily general and inquiries
Job Summary
The Dealer Concierge Specialist provides best-in-class organizational support and knowledge, working directly with MillerKnoll distribution partners to help navigate and educate their daily general and inquiries.
This role brings critical expertise in key business areas and will help guide teammates on leading support, knowledge and networking expertise to uphold exceptional Concierge team service.
MillerKnoll's purpose is design for the good of humankind, redefining modern for the 21st century and supporting causes that align with their values.
Matching Summary
The Dealer Concierge Specialist provides best-in-class organizational support and knowledge, working directly with MillerKnoll distribution partners to help navigate and educate their daily general and inquiries.
Skills & Requirements
Must-have
Product and service knowledge
Dealer relationship management
Problem-solving and issue resolution
Internal department collaboration
Knowledge material creation
Nice-to-have
Consultative positioning
Pro-active and resourceful
Team collaboration and independence
Flexible working hours
Key Requirements
Minimum 5 years of related professional experience
Bachelor's Degree in Business, Marketing or related academic discipline preferred
Familiarity working in Salesforce preferred
Previous experience with 3D CAD software preferred