The role is responsible for providing a welcoming, professional, and helpful experience to all members while serving as representatives of the gym's commitment to exceptional service
Job Summary
The role is responsible for providing a welcoming, professional, and helpful experience to all members while serving as representatives of the gym's commitment to exceptional service.
Employees must handle member inquiries, process payments, and ensure the front desk area remains clean, organized, and stocked with necessary supplies.
The position requires flexibility to work evenings, weekends, and holidays while adhering to safety protocols and maintaining inventory levels.
Matching Summary
The role is responsible for providing a welcoming, professional, and helpful experience to all members while serving as representatives of the gym's commitment to exceptional service.
Skills & Requirements
Must-have
Greet members and guests professionally
Process payments for memberships
Maintain clean front desk area
Handle member inquiries promptly
Operate gym management software
Nice-to-have
Experience in fitness industry
Strong interpersonal skills
Ability to multitask in fast pace
Embrace company core values
Key Requirements
CPR certification within 30 days of hire
Previous customer service or front desk experience