Express Service Writer

Suburban CDJR of Troy

Troy, MI, United States
On-site
Professional automotive service writing
Customer trust building
Smooth repair order management
Suburban CDJR of Troy is seeking an experienced Service Writer who excels in customer service and communication within the automotive industry. The ideal candidate will manage repair orders and facilitate communication between customers and technicians, ensuring a positive service experience

Job Summary

  • As an Express Writer, you'll take charge of the customer experience from start to finish—managing repair orders, setting accurate expectations, and serving as the critical link between the customer and the technician.
  • Greet every guest with professionalism and warmth, listen actively and identify their service needs, and clearly communicate recommendations and solutions.
  • Join a respected dealership in the Chrysler-Dodge-Jeep-Ram network with ongoing training, career development, and advancement opportunities.

Matching Summary

Match Score: 85

Suburban CDJR of Troy is seeking an experienced Service Writer who excels in customer service and communication within the automotive industry. The ideal candidate will manage repair orders and facilitate communication between customers and technicians, ensuring a positive service experience.

Skills & Requirements

Must-have

  • professional automotive service writing
  • customer trust building
  • smooth repair order management
  • technician communication

Nice-to-have

  • customer-first mindset
  • team player
  • fast-paced environment
  • passion for automotive industry

Key Requirements

  • High school graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

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