Services Analyst (support)

Aareon

Manchester, United Kingdom
Base: £35,000 - £40,000 py; bonus/equity: not spec...
Hybrid
Sql based software back-end understanding
Client-facing support activity
Manual test methods experience
Aareon is the leading provider of SaaS solutions for the European property industry, digitizing and connecting the industry to optimize processes and promote sustainability

Job Summary

  • Aareon is the leading provider of SaaS solutions for the European property industry, digitizing and connecting the industry to optimize processes and promote sustainability.
  • The role involves managing timely, fluid, and accurate resolution of day-to-day issues within QL & Versaa products, including configuration and delivery outcomes.
  • You will work alongside existing PS Consultants and Support Analysts, communicating with cross-functional managers, software developers, and key stakeholders to maintain high software quality.

Matching Summary

Aareon is the leading provider of SaaS solutions for the European property industry, digitizing and connecting the industry to optimize processes and promote sustainability.

Salary

Base: £35,000 - £40,000 per year; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • SQL based software back-end understanding
  • Client-facing support activity
  • Manual test methods experience
  • Time-sensitive deadline management
  • Complex software configuration

Nice-to-have

  • Cooperation in partnership
  • Mutual support in the team
  • Learning as an opportunity
  • Agile environment experience
  • Networking and server infrastructure knowledge

Key Requirements

  • Excellent understanding of SQL based software
  • Ability to determine customer requirements
  • Commercial awareness
  • Experience configuring complex software applications
  • Experience of manual test methods
  • Able to plan, prioritise and manage workload
  • Market knowledge of Social Care or similar

Work Rights

Not specified

Tailored Resume

Cover Letter