Implementation Manager, Managed (canada)

rippling

Remote
**
Implementation management in saas
Customer experience focus
Project management in fast-paced environment
** Rippling is seeking an Implementation Manager to support the adoption of its HR, IT, and finance solutions for clients. The role involves managing the implementation process, collaborating with various internal teams, and ensuring a high level of customer experience. **

Job Summary

  • Implementation is an essential differentiator for Rippling and involves partnering with clients to implement and drive adoption of their product suite.
  • The role requires collaboration with Sales, Account Management, Product, and Engineering teams to ensure customer success and product enhancement.
  • Rippling offers a competitive salary, benefits, and equity, and values diversity, inclusion, and reasonable accommodations during the hiring process.

Matching Summary

Match Score: 75

** Rippling is seeking an Implementation Manager to support the adoption of its HR, IT, and finance solutions for clients. The role involves managing the implementation process, collaborating with various internal teams, and ensuring a high level of customer experience. **

Skills & Requirements

Must-have

  • Implementation management in SaaS
  • Customer experience focus
  • Project management in fast-paced environment
  • Cross-functional collaboration
  • Product adoption and client consultation

Nice-to-have

  • Experience in HCM or IT space
  • Fluency in French Canadian
  • Strong communication and presentation skills
  • Process development and operational efficiency

Key Requirements

  • 3+ years implementation/customer experience in SaaS
  • Proven project management experience
  • Ability to collaborate across teams
  • 2+ years customer-facing experience in HCM or IT (bonus)
  • Fluency in French Canadian (bonus)

Work Rights

Not specified

Tailored Resume

Cover Letter