Customer Service Administrator

Greystar

Not specified (assumed office-based due to role responsibilities).
Customer service experience
Pms software proficiency
Check-in and check-out management
Greystar is seeking a Customer Service Administrator to enhance guest experiences in their property management operations. The role involves customer service, reservation management, and administrative support, requiring strong organizational and problem-solving skills

Job Summary

  • Greystar is a leading global real estate platform managing over $300 billion in assets across more than 260 markets.
  • The role involves providing front-line customer service through in-person, phone, and email channels while coordinating with cleaning teams.
  • Candidates must be highly organized to manage multiple tasks including reservation modifications and updating occupancy lists.

Matching Summary

Match Score: 75

Greystar is seeking a Customer Service Administrator to enhance guest experiences in their property management operations. The role involves customer service, reservation management, and administrative support, requiring strong organizational and problem-solving skills.

Skills & Requirements

Must-have

  • Customer service experience
  • PMS software proficiency
  • Check-in and check-out management

Nice-to-have

  • Proactive problem-solving skills
  • Cultural diversity awareness
  • Resilience and adaptability

Key Requirements

  • Intermediate MS Office skills
  • Strong organizational abilities
  • Online database system usage

Work Rights

Not specified

Tailored Resume

Cover Letter