Program Supervisor - West Desk

The Salvation Army Canada and Bermuda

Calgary, Canada
Base: $60,715.20 to $75,920.00; maximum: $91,104.0...
On-site
Supervise staff and operations
Client case management
Community partner relationships
The Program Supervisor - West Desk will supervise the staff and functioning of the Centre of Hope West Desk, assisting the Shelter Manager with the overall operation of the Shelter Program

Job Summary

  • The Program Supervisor - West Desk will supervise the staff and functioning of the Centre of Hope West Desk, assisting the Shelter Manager with the overall operation of the Shelter Program.
  • Key responsibilities include ensuring program operations align with Salvation Army values, managing staff, overseeing day-to-day operations of the Women's Shelter, and assisting with financial and administrative tasks.
  • The role requires a two-year college diploma in a social services field, three years of progressive related experience including supervisory experience, and strong communication and problem-solving skills.

Matching Summary

The Program Supervisor - West Desk will supervise the staff and functioning of the Centre of Hope West Desk, assisting the Shelter Manager with the overall operation of the Shelter Program.

Salary

Base: $60,715.20 to $75,920.00; Maximum: $91,104.00; Benefits: Not specified

Skills & Requirements

Must-have

  • Supervise staff and operations
  • Client case management
  • Community partner relationships
  • Staff training and evaluation
  • Financial stewardship
  • Crisis situation assessment

Nice-to-have

  • Commitment to equity, diversity, and inclusion
  • Trauma-informed care skills
  • De-escalation skills

Key Requirements

  • Two-year college diploma in social services
  • Three years progressive related experience
  • Supervisory/team lead experience
  • Experience with vulnerable populations
  • Experience within a shelter system
  • Police Information Check (PIC)
  • Standard First Aid/CPR Certification

Work Rights

Not specified

Tailored Resume

Cover Letter