Competitive; not specified; generous health insura...
On-site
World-class customer experience
Handle customer inquiries and complaints
Maintain up-to-date knowledge of wave products
Wavemm1 is seeking a Customer Support Representative in Niamey, Niger, to enhance their customer service during a period of significant growth. The ideal candidate should possess fluency in multiple local languages and have at least three years of experience in customer service, while demonstrating a strong commitment to providing excellent customer experiences
Job Summary
We are looking for a Customer Support Representative to join our thrilling journey ahead.
In this role, you'll serve as the primary point of contact for customers, providing them with world-class service and support.
We offer generous health insurance for yourself and your dependents, support working parents with generous parental leave, and subsidize gym memberships and fitness classes.
Matching Summary
Match Score: 85
Wavemm1 is seeking a Customer Support Representative in Niamey, Niger, to enhance their customer service during a period of significant growth. The ideal candidate should possess fluency in multiple local languages and have at least three years of experience in customer service, while demonstrating a strong commitment to providing excellent customer experiences.
Salary
competitive; Not specified; generous health insurance, parental leave, gym subsidies, airtime reimbursement, free food
Skills & Requirements
Must-have
world-class customer experience
handle customer inquiries and complaints
maintain up-to-date knowledge of Wave products
active listening skills
Nice-to-have
tenacity and willingness to go the distance
strong sense of responsibility
client-oriented and strong interpersonal skills
diplomatic speaker
teamwork spirit
Key Requirements
Fluency in French, Haoussa, Zarma and other local languages