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MillerKnoll is seeking an Order Information Specialist responsible for managing customer orders and ensuring accurate processing in a timely manner. The ideal candidate should have experience in customer service, proficiency in Microsoft Office and ERP applications, and strong problem-solving and communication skills.
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Job Summary
The role is responsible for the overall order management flow of customer demand, ensuring timely release of orders to scheduling.
Employees will work closely with the MillerKnoll Dealer network and internal departments to resolve errors and meet GSA requirements.
MillerKnoll is committed to equal opportunity employment and supports a sustainable, equitable, and beautiful future for everyone.
Matching Summary
Match Score: 75
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MillerKnoll is seeking an Order Information Specialist responsible for managing customer orders and ensuring accurate processing in a timely manner. The ideal candidate should have experience in customer service, proficiency in Microsoft Office and ERP applications, and strong problem-solving and communication skills.
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Skills & Requirements
Must-have
Process customer orders accurately
Review and edit varying order types
Resolve order errors efficiently
Maintain understanding of Order Entry Systems
Nice-to-have
Experience with Government and Direct Bill Orders
Proficiency in Oracle, SAP, JDE, or Baan LN
Ability to embrace changing work environment
Strong problem-solving skills for diverse teams
Key Requirements
High School Diploma required
Two years' experience in customer service preferred